Event Info

Rendez-vous Canada 2020 cancelled

March 30, 2020

Rendez-vous Canada 2020– Reimbursement Process

We hope you are staying healthy and well during these challenging times.

On behalf of Destination Canada and the Tourism Industry Association of Canada (TIAC), we are writing to share details on the reimbursement process for Rendez-vous Canada 2020.

All sponsorship, delegate registration and booth fees will be refunded in full.

Given the exceptional circumstances we are facing together as an industry, Rendez-vous Canada has made the decision to absorb the operational and non-refundable costs of hosting this event. This aligns with Destination Canada’s key priority to reduce the financial impact to our many industry partners.

Details of the reimbursement process:

  • Refunds will be processed starting after April 1, 2020.
  • No action is required to receive a refund—we will notify you via email once the refund is complete.
    o Credit card refunds will be credited to the credit card originally used and should appear on your next statement.
    o Cheque refunds will be processed within 10 – 15 business days.
    o EFT or wire transfer payments will also be issued by cheque.
  • Please note: If your organization would like to receive a credit for RVC 2021 in lieu of a refund, please notify the RVC Project Office before April 1.

The online directory in the MyRVC portal will remain online and accessible to all RVC 2020 delegates until August 2020. In addition, users who registered as appointment taking delegates will have access to the scheduling module in the MyRVC portal should you want to follow up virtually with any contacts.

Don’t forget to mark your calendars as Rendez-vous Canada will return next year from May 16-19, 2021 in Edmonton, Alberta.

We will be in touch with any other relevant updates. Should you have any questions, please let us know and we will do our best to get back to quickly with clarification.


March 16, 2020

Message to Industry from Destination Canada and the Tourism Industry Association of Canada

We know these are difficult times within the tourism sector. We know there is a lot of uncertainty around what our world will look like next month, next week, and even tomorrow. On behalf of Destination Canada and the Tourism Industry Association of Canada we are writing to assure you that we are in this together as we face unprecedented times.

With increased Canadian (local, provincial and federal) and foreign government restrictions, and an increasing number of large-scale events around the world cancelling in efforts to fight and contain the spread of COVID-19, the situation has evolved consistently and rapidly. Destination Canada and the Tourism Industry Association of Canada, have been in regular and frequent contact about Rendez-vous Canada 2020, scheduled to take place in Quebec City from May 5-8, 2020.

It is with heavy hearts that we have made the decision to cancel Rendez-vous Canada 2020.

We cannot stress enough how much thought has been put into making this decision. Rendez-vous Canada is very much a lifeline for the Canadian tourism sector – generating leads and sales with key markets around the world, but the health, welfare and safety of our delegates is paramount.

Our decision on this was made clearer last Friday (March 13, 2020) when the Prime Minister of Canada, the Right Honourable Justin Trudeau and several of his Ministers announced tightened restrictions and enhanced guidelines on international travel, border control measures, mass gatherings, among other tourism-related areas.

Although we have made the decision to cancel Rendez-vous Canada 2020, we will now look to the future. Here are a few areas under consideration:

  • We will work through the process of refunds for those registered and we will follow up with next steps and details next week.
  • As sellers and buyers are in the process of making meeting requests on MyRVC, we will look as to how we can help facilitate communication between buyers and sellers, and offer virtual appointments.
  • GoMedia Canada 2020, our annual international consumer media trade show, is scheduled to take place in Victoria, British Columbia from September 9 to 13, 2020. Destination Canada and the Tourism Industry Association of Canada will work to see if GoMedia Canada can be enhanced to include a modest travel trade component.

We understand there are broader implications to this decision – and again, we are committed to working through this together. Furthermore, as a sector, we are supported by The Honourable Mélanie Joly, Minister of Economic Development and Official Languages, who shared the following statement:

“I commend Destination Canada and the Tourism Industry Association of Canada for taking difficult, but necessary measures to protect the health and safety of travellers and Canadians. While Canada’s tourism sector remains strong and resilient in the face of COVID-19, we are there to support you. In the past Canada has overcome difficult challenges and I am confident that this time again we will come together and prove our resiliency.”

  • Minister of Economic Development and Official Languages, The Honourable Mélanie Joly

Mark your calendars as Rendez-vous Canada will return next year from May 16-19, 2021 in Edmonton, Alberta.

Thank you. Now more than ever, the power of Team Canada will support us through these times ahead.

Best regards,

Ben Cowan-Dewar
Destination Canada, Chair of the Board of Directors

Charlotte Bell,
President and CEO, Tourism Industry Association of Canada

 


March 12, 2020

COVID-19 is significantly affecting the lives and businesses of many of our friends and colleagues in the tourism and travel sector across the globe and our industry has experienced numerous recent cancellations. Today, François Legault, the Premier of Quebec, announced a ban on all public gatherings of more than 250 people for the province. Given these recent updates, we very much understand the many questions around Rendez-vous Canada, scheduled for May 5-8, 2020. We are evaluating the situation and planning for various scenarios for the event. The Rendez-vous Canada working group continues to take direction from the Public Health Agency of Canada (PHAC) and local health authorities.

As you can appreciate, the global situation surrounding COVID-19 is fluid and evolves on an hourly basis and we will continue to do our best to keep delegates apprised with the most up-to-date information.

 


March 3, 2020

As you have likely heard, ITB Berlin, scheduled to take place from March 4-8th, has been cancelled due to concerns related to COVID-19. Based on its health ministry’s recommendations, the German government determined this to be the appropriate decision.

In light of this industry news, we understand there will likely be questions about Rendez-vous so we wanted to provide an update. Rendez-vous Canada, scheduled to take place May 5-8th, is going ahead as planned with continued strong registration from both domestic and international attendees.

This is a significant event for the Canadian tourism sector with lasting contributions into 2021—it is crucial that we do everything we can to uphold this esteemed event, while reacting accordingly to the current global situation.

The 2020 Rendez-vous Canada working group (Destination Canada and Tourism Industry Association of Canada) is monitoring the COVID-19 situation closely and taking direction from the Public Health Agency of Canada (PHAC). Canada continues to be a safe travel destination and PHAC’s current assessment indicates that the overall risk to Canada remains low. Public health risk is continually reassessed as new information becomes available. For the most up-to-date information on COVID-19 and Canada’s response to this issue, please visit PHAC’s online resources here.

There are currently no entry bans to Canada for citizens from China or other countries affected by COVID-19. Additional screening has been added to help prevent the possible spread of this infectious disease into Canada. All international travellers arriving at Canadian airports are being asked an additional screening question by the Canada Border Services Agency and will be referred to PHAC staff for further health screening as needed. For more information, please refer to PHAC’s FAQ page (questions 23-25 cover this topic).

As the World Health Organization has reminded us, we all have a role to play in acting in solidarity and stopping stigma around COVID-19. As we have experienced in the past, overreaction and speculation can lead to negative long-term impacts for our industry, which in turn affects the vital visitor economy that touches businesses large and small.  For more information please visit the World Health Organization website.

We are committed to ensuring Rendez-vous Canada remains a valuable, and most importantly safe, trade event to attend. We will keep registrants updated with all relevant information as it becomes available.

 


February 27, 2020

Rendez-vous Canada is going ahead as planned. The 2020 Rendez-vous Canada working group (Destination Canada and Tourism Industry Association of Canada) is monitoring the COVID-19 situation closely and taking direction from the Public Health Agency of Canada (PHAC). Canada continues to be a safe travel destination and PHAC’s current assessment indicates that the overall risk to Canada remains low. For up-to-date information about COVID-19 and Canada’s response to this issue, visit PHAC’s online resources here.

There are currently no entry bans to Canada for citizens from China or other countries in relation to COVID-19. Additional screening has been added to help prevent the possible spread of this infectious disease into Canada. All international travellers arriving at Canadian airports are being asked an additional screening question by the Canada Border Services Agency and will be referred to PHAC staff for further health screening as needed. For more information, please refer to PHAC’s FAQ page (questions 23-25 cover this topic).

We are committed to ensuring Rendez-vous Canada remains an esteemed trade event that is valuable, and most importantly safe, to attend. We will keep registrants updated with all relevant information as it becomes available.