Buyers

Key Dates

  • Buyer Cancellation Deadline

    April 19 2021

    Buyer Registration Policies

    Cancellations

    In the unfortunate event you need to cancel once you’ve registered for Rendez-vous Canada+, we ask you to submit cancellation and refund requests in writing to the RVC Project Office. Requests received by April 19, 2021 will receive a full refund minus a $100 CAD processing fee.* Regrettably, refunds will not be granted for requests received after April 19, 2021.

    *Credit cards will be processed within three (3) business days of receipt of request for refund. Cheque refunds may not be processed until after Rendez-vous Canada Plus.

     

    Substitutions

    Substitutions are accepted at any time and can be submitted by the Primary Company contact through the MyRVC portal free of charge. Substitution requests submitted to the RVC Project Office must be submitted by the Primary contact or the Buyer who is no longer able to attend and are subject to a $50 CAD processing fee.

    **Where applicable, appointment schedules will automatically transfer from the original Buyer to the substitute Buyer.

     

    Right to Review Participation

    Destination Canada and the Tourism Industry Association of Canada (TIAC) reserve the right to review both an individual and organization’s participation at Rendez-vous Canada+ and the Selection Criteria on an annual basis to ensure it is consistent with current conditions and trends. Appeals, in writing, to decisions can be made to Destination Canada who will appoint three committee members to review the decision.

    The number of requested appointments and total appointments from the previous year’s Rendez-vous Canada are determining factors for continued participation in Rendez-vous Canada. TIAC, Destination Canada and provincial and territorial coordinators reserve the right to establish performance thresholds as a method of managing access to participation in Rendez-vous Canada.

    Buyers who schedule fewer than 40 appointments and buyers who cancel 10% or more of their appointments onsite (or no-shows, cancellations without valid reasons) may not be re-invited to participate in future Rendez-vous Canada events.

    As part of the registration process, all participants must agree to adhere to the Rules of Engagement and abide by the above stated Code of Conduct of Rendez-vous Canada.